Refund policy

Returns & Exchanges

Need To Make A return or exchange?

Hopefully, you love everything you have purchased, but if something does not work out, please let us know! We are happy to issue you a refund for in store credit if you don't love an item!

We stand behind the quality of our products. We will try our best to resolve any defects or errors on our part!

To start a return, you can contact us at dixiekboutique@gmail.com. 

• We accept returns due to customer error up to 14 days after the date of delivery. This includes an incorrect selection of size, designs, or color. 
• If you feel you have received a defective or damage item, please contact us within 3 business days of delivery date
• To be eligible for an return or exchange the item(s) must be in original condition, unworn and unwashed with tags still attached.
• ALL CLOTHING MUST HAVE ALL ORIGINAL TAGS STILL ATTACHED.
• Items that appear worn, have stains, or smell of cigarette smoke, deodorant, pet hairs or odors, etc. will not be accepted.
• If an item has been worn once, other than to try on, it will not qualify for a return.
• Personalized, monogrammed, custom orders, holiday items, and final sale items are non-refundable and non-returnable.
• Hats, headwear, headbands, and jewelry are not eligible for returns or exchanges.
• Bodysuits, and bralettes are not eligible for returns or exchanges.
• Gift cards cannot be returned or exchanged.
• Previous purchases are not eligible for sale adjustments.
• Dixie K Boutique reserves the right to deny a return or refund if the merchandise is deemed non-resellable.

• We are not responsible for shipping costs on a return or exchange. We are not responsible for shipping labels.

• Please enclose packing slip or paper with order number.
• Shipping chargers are non refundable
• If item is damaged or defective, we will cover shipping costs for exchange. Must provide proof of damaged or defective item.